Frequently Asked Question

If you have been given permission to open another mailbox in your Office 365 organization, you can open it on-line in Office 365 Webmail (Outlook Web App (OWA)):

1. Go to outlook.office.com
2. Sign-in to your own email
3. Select your profile circle in the top RH corner
4. Click on Open other mailbox from the drop down list menu:
5. 
6. Start typing the email address of the Shared mailbox in the "Open another mailbox" pop-up.
7. Select the appropriate Shared Mailbox.
8. Click on Open

The Shared Mailbox will open in a new browser tab.