Frequently Asked Question
Office 365 Software - repeated requests for Activation
Last Updated 6 years ago
Assuming a software-included licence has been allocated.
On the affected PC:
On the affected PC:
- Close all Office 365 programs
- Open Excel (or Word)
- Click on Switch account in the top right-hand corner.
- Click on Sign out (repeat if multiple accounts signed in)
- Close Excel
- Re-open Excel and respond to the prompts to sign in again and activate.